{"article":{"id":11702939712157,"url":"https://spinblitz.zendesk.com/api/v2/help_center/en-us/articles/11702939712157.json","html_url":"https://support.spinblitz.com/hc/en-us/articles/11702939712157-I-was-charged-twice-what-should-I-do","author_id":8564029611805,"comments_disabled":true,"draft":false,"promoted":false,"position":5,"vote_sum":0,"vote_count":0,"section_id":11700583965341,"created_at":"2023-06-20T12:56:59Z","updated_at":"2026-09-25T00:15:13Z","name":"I was charged twice, what should I do?","title":"I was charged twice, what should I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-03-24T12:11:51Z","user_segment_id":null,"permission_group_id":7640063183261,"content_tag_ids":[],"label_names":[],"body":"<p>Oh no! Let’s get this sorted!</p>\n<p>First, please provide us with some information. You can do that by submitting a form through this <a href=\"https://support.scratchful.com/hc/en-us/requests/new\" target=\"_blank\" rel=\"noopener noreferrer\">link</a>.</p>\n<ul>\n<li>The date and time of the purchase</li>\n<li>The purchase amount (in dollars or Gold Coins)</li>\n<li>Any additional details that may help us resolve the issue for you</li>\n</ul>\n<p>Once you’ve sent these details to our team, we’ll get this sorted out as soon as possible. </p>","user_segment_ids":[]}}